コールセンター(ID:13471)|Bellbiz(ベルビズ)

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コールセンター(ID:13471)|Bellbiz(ベルビズ)

Use your English skills(池袋 多言語業務)

コールセンター

001-82040

【給与】時給1300円
【勤務先】東京都豊島区
【雇用形態】アルバイト・契約社員

Night shift with good earning
Can work with your lifestyle.

募集要項

職種コールセンター
仕事内容Work in the popular Ikebukuro area

This is a call center handling multiple incoming and outgoing calls with various foreign languages (English/Chinese (simplified/traditional)/Korean/Vietnamese). We are hiring ones with an English skill this time!
Beside English, Japanese languge skill is required for a 3-way-call.

some of the tasks includes:
・Handing inquries about rented mobile batteries.
・Receiving and handing the primary call trouble call from systemvenders or manufacturing makers.(Mainly, listen the basic info. and convey it to the designated entitieis.
・Receive and handle inquries about travel insurance from foreign visitors.
・Three-way call interpretation for cable TV customers.
・Three-way call interpretation for various administrative inquiries
・Translation of product inquiries.
・Overseeing the SNS activities.
・Performing other various works linked with main stream jobs.

The ratio of Japanese language jobs to non-Japanese jobs is 6:4.

Manuals, talk scripts, and FAQs are prepared for each business, so you can respond to customers accordingly. The number of calls may vary depending on the operations and the time of day, but there are about 2-3 calls per hour at most. At the same time, you will also be asked to perform email check / data creation in free time.

※池袋の夜間英語のお仕事となります
勤務地東京都豊島区
路線/アクセス5 minutes walk from Ikebukuro station (each line)
雇用形態アルバイト・契約社員
給与時給1300円
給与備考From 22:00 to 5:00 now, the hourly wage will increase by 25%.
Actual expenses or commuter pass cost, whichever is lower, are to be paid. Up to 26,000 yen for a commuter pass.
勤務日/時間2-3days per week
The center operates 24 hours a day, 365 days a year. The basic shift hours are as follows;
Night shift: 21:00-33:00 (including 3-hour nap)

Conducted as needed
We will try to adjust to your schedule.
On the first day, basic training will be conducted during the daytime or evening hours for about 4 hours.
After that, training will proceed according to your shift hours.

You will receive training on the basic knowledge of each job and how to handle it. It will take a few hours to a few days depending on the nature of each job. And then you will be asked to respond to incoming calls according to predetermined formats and scripts. There are also other jobs than telephone work. No quotas are imposed.
※The official language in the center is Japanese. Manuals, training, etc. will be provided in Japanese.
※If you feel uneasy about telephone manner for this is your first time working at a call center, please be assured that you can receive necessary support after you join the company.
休日/休暇2 days a week
待遇Benefits and personnel programs available.
応募資格・Have to be able to "read", "write", and "speak" in Japanese and English. ※In addition to the standard interview, we also product our own writing and speaking tests.
・Foreigners have to be able to work for more than 3 months on a visa.
その他Some staff members work mainly on weekends, some work on weekdays. They work in shifts according to their life cycles.

The team has an open and friendly atmosphere, making it easy for newcomers to fit in.

Smoking room is on the 2nd floor of the building. It is always available.
問い合わせ先ベルシステム24 Bellbiz東京
・電話番号:0120-045-314
・電話受付時間帯:平日9:00~18:00
・メールアドレス:info.tokyo@bell24.co.jp

※複数ご応募の場合も、面接会のご予約は1件のみにてお願いいたします。
1回の面談で全件ご相談可能です。
会社名株式会社ベルシステム24
会社URLhttps://www.bell24.co.jp/ja/
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